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Applications and Manufacturing Software Directory:
Manufacturing: Quality Management

Quality management can be considered to have four main components: quality planning, quality control, quality assurance, and quality improvement. Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.




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Quality management adopts a number of management principles that can be used by top management to guide their organizations towards improved performance. The principles include:

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • System approach to management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationships